Privacy Policy

Effective date: July 1, 2026

Riverine Stitchers Ltd. (“Riverine”, “we”, “our”, or “us”) respects the privacy of visitors, buyers, sourcing partners, suppliers, and business contacts who use our website or communicate with us about apparel sourcing, merchandising, product development, production follow-up, quality control, and shipment coordination.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared for merchandising-related business purposes, and what rights you may have under applicable privacy laws, including the General Data Protection Regulation (GDPR) where it applies.

Riverine does not sell visitor, buyer, or business contact information. We do not share personal information with unrelated third parties for advertising, resale, or independent marketing.

1. Who we are

Riverine Stitchers Ltd. is a Bangladesh-based apparel buying house and merchandising company. We support international buyers with apparel sourcing, product development coordination, supplier communication, production follow-up, quality control support, and shipment-related coordination.

Our website address is: https://www.riverinestitchers.com/

2. Information we may collect

We collect only information that is reasonably necessary for website operation, business communication, buyer inquiry handling, and merchandising-related service coordination.

2.1 Information you provide directly

When you contact us, submit an inquiry, request sourcing support, or communicate with us about a product or merchandising requirement, we may collect:

  • Name
  • Company name
  • Job title or department
  • Business email address
  • Phone number or WhatsApp number
  • Country or business location
  • Product category or sourcing requirement
  • Style references, product specifications, target quantity, size range, fabric direction, target price, delivery timeline, shipment expectations, or other project details you choose to share
  • Tech packs, measurement sheets, artwork files, product images, reference samples, quality requirements, packaging instructions, shipment documents, or other business materials you voluntarily provide

2.2 Website and technical information

When you visit our website, basic technical information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring page or search source
  • Pages visited
  • Date and time of visit
  • Basic website performance, security, and usage information

This information is used to operate, secure, troubleshoot, and improve the website.

3. Why we use your information

We use information for legitimate business purposes related to apparel sourcing and merchandising, including to:

  • Respond to buyer inquiries and business messages
  • Review product requirements and sourcing feasibility
  • Communicate about product development, sampling, production follow-up, quality control, shipment coordination, and related merchandising activity
  • Prepare business responses, quotations, feasibility feedback, or service discussions
  • Coordinate with relevant internal personnel and business partners directly involved in fulfilling or evaluating your requirement
  • Maintain records of inquiries, discussions, decisions, and business communication
  • Improve our website, service presentation, and buyer communication process
  • Protect the security and integrity of our website and communication channels
  • Comply with applicable legal, regulatory, tax, accounting, customs, trade, contractual, or dispute-resolution obligations

We do not use personal information for unrelated advertising resale, third-party marketing lists, or unrelated commercial data sharing.

4. Legal basis for processing, including GDPR where applicable

Where GDPR or similar privacy law applies, we rely on one or more of the following legal bases:

  • Contract or pre-contractual steps: when we process information to respond to your inquiry, review your sourcing requirement, discuss services, or coordinate a merchandising project.
  • Legitimate interests: when we process information to operate our website, communicate with business contacts, maintain business records, prevent fraud or misuse, secure our systems, and improve our services.
  • Consent: where you voluntarily provide information, subscribe to communication, or where consent is legally required for a specific processing activity.
  • Legal obligation: where we must process or retain information to comply with applicable laws, regulatory requirements, tax/accounting obligations, customs/shipment documentation needs, or lawful requests.

You may withdraw consent where processing is based on consent, but this will not affect processing already carried out before withdrawal.

5. When we may share information

Riverine does not share visitor or buyer information with unrelated third parties for marketing, resale, advertising, or independent use.

We may share limited and relevant information only when necessary for merchandising-related business purposes, such as:

  • Product development and sampling
  • Fabric, trim, artwork, print, embroidery, washing, finishing, packaging, or lab-dip coordination
  • Supplier or factory feasibility review
  • Costing, quotation, and production planning
  • Quality control, inspection, corrective action, or compliance-related review
  • Shipment, logistics, documentation, customs, or delivery coordination
  • Technical website hosting, email delivery, security, backup, form handling, or IT support required to operate the website and communication systems
  • Legal, accounting, compliance, or professional advisory purposes where required
  • Compliance with applicable law, regulation, court order, government request, or lawful business obligation

We aim to share only the minimum information reasonably needed for the specific business purpose.

6. Buyer files, tech packs, and confidential business materials

If you provide tech packs, product references, design details, images, measurements, specifications, costing targets, order information, shipment details, or other business materials, we use them only for evaluating, discussing, or coordinating the relevant merchandising, sourcing, product development, quality control, or shipment-related work.

We treat buyer-provided business materials as confidential business information unless:

  • The information is already publicly available;
  • You authorize us to share it;
  • Sharing is necessary with a supplier, factory, inspection partner, logistics partner, or service provider directly involved in the relevant merchandising work; or
  • Disclosure is required by law or lawful authority.

7. International business communication and transfers

Riverine operates from Bangladesh and works with international buyers, suppliers, and service providers. If you contact us from outside Bangladesh, your information may be processed in Bangladesh and may also be shared across borders where necessary for product development, merchandising coordination, shipment, logistics, compliance, or communication.

Where applicable privacy laws require safeguards for international data transfers, we aim to use reasonable business, contractual, and organizational measures appropriate to the nature of the information and the purpose of the transfer.

8. Cookies and similar technologies

Our website may use cookies or similar technologies for limited purposes, such as website functionality, website security, form operation, performance improvement, basic analytics if enabled, and embedded content or technical services required for the website to work properly.

You can control or block cookies through your browser settings. Some website features may not function properly if cookies are disabled.

We do not use cookies to sell visitor information.

9. Embedded content and third-party tools

Our website may include or rely on third-party tools or services such as hosting infrastructure, security tools, fonts, maps, analytics, forms, email delivery, or embedded content.

These tools may process limited technical information needed to provide their service. We use such tools for website operation, security, communication, and service improvement — not to sell visitor information.

Third-party services may have their own privacy policies. Where relevant, you should review those policies directly.

10. How long we keep information

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, managing business communication, reviewing sourcing or merchandising requirements, coordinating product development, production, quality control, or shipment activity, maintaining business/legal/tax/accounting/compliance records, and protecting our legal and legitimate business interests.

If an inquiry does not proceed, we may still retain limited communication records for reasonable business reference unless deletion is requested and no legal, contractual, operational, or legitimate business reason requires retention.

11. Security

We use reasonable administrative, technical, and organizational measures to protect information submitted through the website or shared with us during business communication.

However, no method of internet transmission, email communication, website operation, or electronic storage is completely secure. You should avoid sending highly sensitive confidential information through unsecured channels. For sensitive product files, commercial documents, or confidential sourcing information, we recommend using an agreed secure communication method.

12. Your privacy rights

Depending on your location and applicable law, including GDPR where it applies, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of certain information
  • Request restriction of processing in certain cases
  • Object to processing based on legitimate interests
  • Request a copy of certain information in a portable format
  • Withdraw consent where processing is based on consent
  • Object to non-essential marketing communication, if any
  • Lodge a complaint with a relevant data protection authority where applicable

These rights may be subject to legal, contractual, security, recordkeeping, customs, tax, accounting, or legitimate business limitations.

To make a privacy-related request, please contact us through the contact details provided on our website.

13. Marketing communication

Riverine may communicate with business contacts about inquiries, sourcing discussions, merchandising work, or related services. We do not sell contact lists or share your information with unrelated third parties for their own marketing.

If we send non-essential promotional communication, you may request to stop receiving it.

14. Children’s privacy

Our website and services are intended for business users, buyers, suppliers, manufacturers, and professional contacts. We do not knowingly collect personal information from children.

15. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. You should review their privacy policies before providing information to them.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, or service practices. The updated version will be posted on this page with a revised effective date.

17. Contact us

For privacy-related questions or requests, please contact Riverine Stitchers Ltd. through the contact information provided on our website:

https://www.riverinestitchers.com/contact/